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Frequently Asked Questions

Knowledgebase & Quick Help

Common questions and step-by-step guides.

🔑 How do I activate my license key?

After purchase, copy your key from "My Licenses" in your account, specify your target domain/IP, and activate instantly.

🖥️ What are server and hosting setup times?

Web hosting is auto-activated immediately after payment. Dedicated server setups are delivered within 24 hours.

💳 How do payments and invoicing work?

Credit card payments approve instantly. Bank transfers approve after verification and e-invoices are uploaded to your account.

✉️ What is the average support response time?

Our team operates 24/7. Average first response time is 15 minutes for urgent tickets and 1 hour for standard tickets.

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